Warranty
Request
Our products are engineered to deliver exceptional performance and reliability. In the unlikely event of a manufacturing defect, our warranty team is ready to assist you quickly and efficiently.
Start Warranty Request
How the warranty process works
1
Purchase from an Authorized Dealer
Make sure your Alpha Competition product was purchased through one of our authorized dealers worldwide.
2
Prepare Your Documents
Gather your purchase invoice, product photos and all relevant information before submitting your request.
3
Submit the Warranty Form
Complete the warranty request form with accurate details and attach all required documentation.
4
Technical Review
Our technical specialists will carefully evaluate your request and contact you with the next steps.
Warranty coverage
Covered
Not Covered
Required documents
Purchase invoice
Product Photos
Vehicle information
Dealer information
Additional information
To ensure a faster review process, please complete the form as accurately as possible and attach all required documentation. Incomplete submissions may result in longer processing times.
Submit your warranty request
What happens next?
Request Received
Our technical specialists will carefully evaluate your request and contact you with the next steps.
Initial Inspection
Our team reviews all provided information and verifies the submitted documentation.
Technical Analysis
Our engineers perform a detailed evaluation of the reported issue.
Decision
If your claim is approved, we'll provide the appropriate solution according to our warranty policy.
Dealer Notification
You and your authorized dealer will be informed of the final outcome and the next steps.
Frequently asked questions
How long does a warranty claim take?
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Once all the required information and supporting documentation have been received, warranty claims are generally processed within approximately five business days.
Do I need the original purchase invoice?
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Yes, the original purchase invoice is mandatory for any warranty claim. Claims submitted without valid proof of purchase cannot be processed.
Can I submit a warranty request directly?
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Yes, you can submit a warranty request directly using our online warranty form. Please ensure that all required information and supporting documents, including the original purchase invoice, are provided.
Do I have to return the product?
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Depending on the information provided and the nature of the issue, returning the product may be required for inspection. Our team will confirm whether a return is necessary after reviewing your warranty request.
Who covers the shipping costs?
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The buyer is responsible for all shipping costs associated with returning the product for inspection or warranty assessment.
What happens if my warranty request is declined?
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If your warranty request is declined, our team can still assist you by suggesting alternative solutions, replacement options or technical support whenever possible.